Managing Quality in Health and Social Care Settings Assignment Brief
| Qualification | OTHM Level 6 Diploma in Health and Social Care Management (603/6820/2) |
| Unit Reference Number | K/618/5657 |
| Unit Title | Managing Quality in Health and Social Care Settings |
| Unit Level | 6 |
| Number of Credits | 20 |
| Total Qualification Time (TQT) | 200 Hours |
| Guided Learning Hours (GLH) | 80 Hours |
| Mandatory / Optional | Mandatory |
| Sector Subject Area (SSA) | 1.3 Health and Social Care |
| Unit Grading Structure | Pass / Fail |
Unit Aims
The aim of this unit is to develop learners understanding of different perspectives of quality in relation to health and social care service provision. The unit also addresses how this is evaluated in order to improve services and empower and involve service users.
Learning Outcomes and Assessment Criteria
| Learning Outcomes – the learner will: | Assessment Criteria – the learner can: |
| 1. Understand perspectives of quality in health and social care services. | 1.1 Explain stakeholder roles in relation to quality and standards in health and social care settings.
1.2 Explore the role of external agencies in setting and maintaining standards. 1.3 Evaluate the impact of poor quality and standards on health and social care provision. |
| 2. Understand strategies for achieving quality in health and social care. | 2.1 Explain ways in which quality can be measured in health and social care.
2.2 Evaluate approaches to implementing quality systems. 2.3 Analyse barriers to the delivery of quality in health and social care services. |
| 3. Understand the efficacy of systems, policies and procedures in health and social care services. | 3.1 Evaluate effectiveness of quality systems, policies and procedures used in a health and social care setting.
3.2 Analyse factors that influence the achievement of quality in the health and social care provision. 3.3 Suggest ways in which health and social care services could improve quality of service provision. |
| 4. Understand methods used to evaluate quality of service provision in health and social care. | 4.1 Discuss the contribution of service users in evaluating service provision in health and social care.
4.2 Evaluate methods for assessing health and social care quality of service provision. |
Assignment Tasks
Task 1– Briefing Report (ACs 1.3, 2.3, 3.1, 3.3)
Instructions
Write a briefing report about quality systems in a health and social care environment.
In your briefing report you should:
- Evaluate the impact of poor quality and standards on health and social care provision.
- Analyse barriers to the delivery of quality in health and social care services.
- Evaluate the effectiveness of quality systems, policies and procedures used in a health and social care setting.
- Suggest ways in which health and social care services could improve quality of service provision.
Delivery and Submission
1x Briefing Report (1000 words) excluding diagrams, references, and appendices.
Task 2 – Presentation (ACs 1.1, 1.2, 2.1, 4.1)
Instructions
You are required to prepare a presentation to show that you have an understanding about different perspectives of quality in a health and social care seating and have knowledge about strategies for achieving quality in health and social care services.
Prepare a presentation with speaker notes to:
- Explain stakeholder roles in relation to quality and standards in health and social care settings.
- Explore the role of external agencies in setting and maintaining standards.
- Explain ways in which quality can be measured in health and social care.
- Discuss the contribution of service users in evaluating service provision in health and social care.
Delivery and Submission
1x Presentation file and speaker notes (500 words) excluding diagrams, references, and appendices.
Task 3- Report (ACs 2.2, 4.2)
Instructions
Prepare a report to:
Evaluate approaches to implementing quality systems.
Evaluate methods for assessing health and social care quality of service provision.
Delivery and Submission
1x Report (1500 words) excluding diagrams, references, and appendices.
Referencing
You should use and cite a range of academic and reliable sources.
A comprehensive Harvard style reference list must be included at the end of the work.
Evidence to be Submitted
- Briefing Report (Task 1) – 1000 words
- Presentation file and speaker notes (Task 2) – 500 words
Report (Task 3) -1500 words
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